Success Stories

Our success is measured not by our standards, but by our clients'. That's the CrossRealms difference.

PAWS Chicago Overhauls IT Infrastructure and More: Testimonial for IT Services Firm CrossRealms

PAWS Chicago Co-Founder Alexis Fasseas and others discuss the comprehensive managed IT services and solutions that CrossRealms Inc. provides to the Chicago-based, no-kill animal shelter. PAWS was looking for guidance on IT and they needed to update their infrastructure and applications. They also sought to obtain more responsive IT support, reduce downtime, and achieve cost savings.


CrossRealms implemented these and other practical and innovative solutions:
  • Reduced the number of servers at each PAWS location, moving 10 servers to our CoreSite data center
  • Upgraded circuits to Firstcom
  • Replaced old firewalls at four locations with new, more powerful Palo Alto Networks firewalls (and reconfigured them)
  • Upgraded wireless at three locations
  • Re-cabled one location for expansion
  • Switched from Microsoft Exchange to Office 365
  • Installed devices for electronic display screens
  • Implemented 3CX Phone System at one office
  • Web hosting

Wilson Sporting Goods Scores with 3CX Migration

Following the installation of 3CX Phone System by 3CX Partner CrossRealms, the staff at Wilson Sporting Goods Co. noticed immediate competitive benefits in the form of an open platform and licensing model, which enabled the company to choose the VoIP gateways and IP phones of its preference.

How we Transformed the Ravina Festival Experience with the Aruba WiFi Project

CrossRealms implemented a breakthrough system at Ravinia Festival to ensure wifi access for their 15,000 guests and staff all-throughout the park. Now, Ravinia has one of the strongest crowd-focused wireless connections in the entire country. See how we got there…
“In the process, I got to know the ‘CrossRealms way of thinking’ and just really liked it. Their dedication is to the quality of the solution, not to sell a product. So, I never have to worry about their motivation. They’re always looking after my best interests and their subject-matter expertise has been a tremendous load off my mind.”
Jamie Laing
Director of Technology
Ravinia Festival

How we Secured a Healthcare Client's Network Mid-Acquisition and Divestiture

On the surface, the project may seem straightforward; however, after digging into the details after the initial assessment, this is what we discovered:

Wedding Videography Firm Employs 3CX Phone System to Facilitate Expansion

“The capabilities that we’re able to do today are night and day compared to what we were doing just a year ago with our old PBX system.”

Chris Burnett
Director of IT/DevOps
George Street Photo and Video

Data Center and Managed Services Improve Operations for Home Improvement Company

“CrossRealms allows us to have peace of mind knowing that there is someone who is backing up our network infrastructure and knowing that we have a data center that is operational 24/7. Overall the system seems to be running a lot smoother with CrossRealms on board.”

Ram Kota
Senior Architect
Feldco Factory Direct

Historic Hotel Provides Wireless Services to Guests

“CrossRealms was integral in A. Getting it done, getting it done right, and cost-efficiently, and B. keeping it running. Anyone can get the wires in, it’s the stuff that happens after the wires are in. that’s where a company shines.”

Michael Pure
Owner and Innkeeper
Margarita European Inn

RFIDeas as a Managed Services Client

“Crossrealms continues to provide us with outstanding support and customer service. Anytime I need something from anyone at Crossrealms, the answer is always yes, and they always deliver.”

Jeff Dare
Tech Support/Customer Care Manager

Expanding Medical Group Enhances Security and User Availability

“CrossRealms has done a very nice job distinguishing themselves from other companies that we’ve worked within their ability to incorporate into our team of in-house IT support staff, and really work with them.”

Dr. Michael O’Toole


Midwest Heart Specialists

Chicago Law Firm Depends on Managed Services for I.T. Needs

“I rely on  CrossRealms to be there for me and they always have been. They’re only a phone call away and they never let me down.”

Joan Harnden
Office Administrator
Schain Banks